Frequently Asked Questions

Q. What is your Job Interview Center?
A. We maintain contact with private investigative agencies and data base search companies. To obtain more information, feel free to contact us at 706 579 2559 or admin@learningshopusa.com.

Q: Do your courses require me to buy books or anything else in addition to the course fee?
A. No.

Q: Do your courses require me to do homework or anything like that?
A: No.

Q: Is everything online?
A: Yes.

Q: What is a Continuing Education Unit (CEU)?
A: In the private investigator context, a Continuing Education Unit (CEU) is a measure used by a state licensing board to ensure self-development by licensees. Generally, one CEU is defined as 50 minutes of participation in a recognized continuing education program.

Q: What will I receive as evidence of completing a course?
A: You will receive a diploma-type certificate as an attachment to an e-mail. The delivery time can vary from seconds but not longer than 24 hours.

Q: How long do I have to complete a course?
A: As long as you need.

Q: Do I have to complete the course all at once?
A: No. You can log off and log on at will. You can also scroll back and forth within a course.

Q: Are there any tests?
A: Yes. It is an open book test. During a course you will be asked Progress Questions. They are intended to let you assess your learning as you move through the course. The Progress Questions are not graded. A final test is given that consists of progress questions only. The test can be taken as many times as needed to pass.

Q: What is the passing score?
A: 70 percent. Most learners pass with scores in the 90 percent range.

Q: How long will it take for me to finish a test?
A: About 15 minutes.

Q: What are the steps for enrolling in a course?
A: Go to the Catalog page; decide which course you want to take, and click on the Add to Cart button. The page that pops up will ask if you want to go back to the Catalog page to select another course or if you want to check out. After you’ve selected all your courses, hit the Check Out button. The next page that pops up will be an enrollment form. Ignore the top part of the form. On that form, enter a Student ID and Password of your own choosing. Fill out the blocks with the red asterisks, plus the company name or your name. At the bottom of the form, click on the Submit button. You will be taken to the Credit Card page. After that page has been filled out, you will have immediate access to the course or courses you selected.

Q: How do I enroll in a course if I am a former student?
A: When you get to the enrollment form described above, you will see a section at the top of the form. Enter the Student ID and Password you used when you were previously enrolled. If you can’t remember that information, please feel free to contact us at 706 579 2559 or admin@learningshopusa.com.

Q: If I am currently taking a course, how do I log in?
A: On our home page, click on “Returning students.” On the page that pops up, enter your Student ID and Password.

Q: What if I am running late in obtaining CEUs?
A: We can help you accelerate the process. If necessary, we will immediately inform your state licensing board that you completed the course before the deadline and that the certificate is on the way.

Q: What if I need help in understanding the course material?
A: Call or e-mail us and we’ll provide the help. In addition, our special software will automatically report your progress to us. If you appear to need help, we will contact you.

Q: If I am licensed in more than one state, can one course satisfy the CEU requirements for the other states?
A: Yes. For example, if you have taken a course for credit in Texas, you can send copies of the course certificate to any or all of the other states where you are licensed